Patient Rights and Responsabilities

Southern Medical Patient Center - Rights and Responsibilities

You have certain rights as a patient receiving services from Southern Medical. Southern Medical acknowledges and upholds these rights.

YOU HAVE THE RIGHT:

1. To healthcare that meets professional standards, and is performed by personnel who are qualified to carry out the service for which they are responsible.
2. To receive information about Southern Medicals products and services, the reason for treatment and the risks of therapy in terms you can understand.
3. To be treated with courtesy and respect and receive service without regard to race, color, creed, national origin, sex, handicap, age or sexual preference.
4. To make decisions about your care and a responsibility to participate in and carry out your plan of care.
5. To refuse treatment to the extent permitted by law and to be informed of the health consequences of refusal.
6. To be taught about your therapy so that you or your caregiver understand the therapy and your responsibility and involvement in your care.
7. To receive response to any reasonable request for service.
8. To receive information on charges for Southern Medicals services regardless of the source of payment.
9. To confidential treatment of all records and communications regarding yourself and/or your medical treatment.

RESPONSIBILITIES:

1. You must agree to be taught the necessary steps to administer your therapy and adhere to these procedures.
2. You must agree to be compliant with your therapy regimen and schedule.
3. You must provide Southern Medical with accurate and complete information about your medical history and condition.
4. You must notify Southern Medical or its visiting agency if you will not be available for scheduled visits.
5. You must inform Southern Medical or it's visiting agency of appointments with your physician.
6. You must inform Southern Medical of any changes in your condition, therapy or difficulties with equipment or supplies.

It is the policy of Southern Medical to provide the best possible homecare to its patients. If you feel these rights are being violated, or if you have any suggestions or concerns about you care call the administrator of Southern Medical. Southern Medical will take your call 24 hours a day seven days a week.

SOUTHERN MEDICAL
1-800-582-7860